Symptoms

Possible cause

Remedy

Gate will not open or close

(1) Power is OFF.

(2) The gate is obstructed.

(3) Force Adj. Is set too low.

(1) Make sure that power is ON.

(2) Remove obstructions.

(3) Rotate force adjustment knob clockwise

Gate fails to reverse.

(1) The ‘FORCE ADJ’ is adjusted too high.

(1) Adjust ‘FORCE ADJ’ counter-clockwise to decrease force.

Gate begins to close, then reverses.

(1) The ‘FORCE ADJ’ is adjusted too low.

(2) The gate is obstructed.

(1) Adjust ‘FORCE ADJ’ clockwise to increase force.

(2) Remove obstructions.

Remote control does not work

(1) The indicator light of remote control does not light.

(2) Remote control is not suitable for receiver.

(3) Receiver panel.

(1) Battery level may be low, replace the battery inside the remote control.

(2) After making sure the codes are correct, erase remote controls and then re-program the remote control.

(3) Check the receiver panel; make sure it is plugged in at the control board.

Gate running direction is not correct, or gates run in different directions.

(1) Wiring is incorrect.

(1) Please change wires “V1 and W1”or “V2 and W2”.  If the wiring between two gates is wrong and the gates cannot work, please check the wiring between “U1, V1, W1”and “U2, V2, W2”.

Gate does not stop when it should or closes too hard

(1) The ‘FORCE ADJ’ is adjusted too high.

(2) Positive stops are not installed properly or are installed too far from the opener’s limit of travel.

(1) Adjust ‘FORCE ADJ’ anticlockwise to decrease force.

(2) Install positive stops as described in the mechanical positive stop installation section of this manual or move stop in closer to the opener’s limit of travel. 

Gate does not open far enough or does not have the proper opening angle

The gate opener is not installed properly according to fig. 3 in the gate geometry section of this manual. 

Either modify the installation to meet fig. 3 or adjust the size or replace the installation brackets in accordance with the gate geometry section of this manual.