SK Frequently Asked Questions
 
 

Q. Does the SKC400U support left hand operation.
A. Yes, Please exchange wires V and W if the auto-reverse direction is wrong. Exchange wires OP and CL if the limit direction is wrong.

Q: I am having trouble getting the limit switch to work correctly.
If I set magnet and open gate it stops as I want but it will not return 
when I hit remote to close. 
A: 1. Please note the two magnet brackets (fixed plate) are different: one is higher and another is lower. Please try to exchange the two brackets position.
2. Please try to exchange the limit switch wires CL (close) and OP (open).
3. There are two reed switches inside the magnetic limit switch: one is upper and another is lower. Maybe the magnet position was installed in the middle so it inducts both reed switches. Solution: adjust the magnet upper or lower.

Q: How large or heavy a gate can the gate opener handle.

A: 20 Feet or 1320 lb, longer gates can be handled if you purchase additional chain

Q:  Can I order additional remotes? 

A:  Yes, additional remotes are available from your dealer. To find a dealer, go to www.gatekeeperltd.com/dealers

Q:  Can the remotes be used to open other things like garage door openers?

A:   That is up to the manufacturer of the garage door opener or other device, follow his instructions for “Learning” and press a key on the gate opener remote when prompted.  The remote uses 433Mhz frequency hopping.  It may work with some manufacturers, but is untested and unsupported by Gatekeeper.

Q:  Can another remote, for instance a garage door opener remote, be used to control the gatekeeper gate opener?

A:   Follow the “Learning” process in the manual and press the button on the 3rd party remote when prompted.  It may work with some manufacturers, but is untested and unsupported by Gatekeeper.

Q:  What is the guarantee on these items?

A:  For one year from the date of purchase, the unit is guaranteed to be free of defects from materials and workmanship.  Any repair or replacement performed under this warranty will be through the dealer.  To find a dealer, go to www.gatekeeperltd.com/dealers  To be eligible, the owner must register the item with the manufacturer by emailing [email protected]  For more information read the entire warranty in the back of the product manual.

Q: Does this unit work with solar panels?

A: This unit uses AC motors, and thus cannot work directly with solar panels which are DC.  An apparatus could be setup including an inverter to store the DC in a battery and then provide it to the gate opener as AC.  This is not supported by Gatekeeper Tech Support.

 

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