Table 4 Troubleshooting

Trouble

Possible causes

Solutions

Motor only runs in one direction.

The wire connector terminal block becomes loose.

Check wire connector terminal block make sure it is plugged in terminal block 10.

The limit switch wire connector terminal block becomes loose.

 

 

 

Check limit switch wire connector terminal block make sure it is plugged in terminal block 9.

Check the limit switch mode.

The electric component on the control board such as Q2, Q91 or Q92 may be damaged.

Replace the electric component Q2, Q91 or Q92 (BTA16/600) or replace the board.

By pressing button 1(button 2 or button 3) which has been programmed to open the gate, press the same button again to stop the gate in required position, but the gate will auto-close immediately.

The auto-close time is too short.

Reset the auto-close time. See Set auto-close function section.

When you use button 4 of remote control to open the gate, gate travels too short.

The width of pedestrian mode is too narrow.

Reset the width of pedestrian mode. See Set width of pedestrian mode section.

When you use button 4 of remote control to open the gate, but the gate will auto-close immediately.

The auto-close time of pedestrian mode is too short.

Reset the auto-close time of pedestrian. See Set auto-close function of pedestrian mode section.

The gate will not open or close.

The limit switch wire connector terminal block becomes loose.

Check the limit switch mode (see table 1 Dip-switch).

Connecting wires or terminal blocks are too loose.

Check the connecting wires and terminal blocks.

The electric component on the control board such as Q2, Q91 or Q92 may be damaged.

Replace the electric component Q2, Q91 or Q92 (BTA16/600) or replace the board.

Power switch is OFF

Make sure power switch is ON.

Remote control does not work

The indicator light of remote control does not light.

Check the batteries on your remote control

Remote control is not suitable for receiver.

After making sure the codes are correct, erase remote controls and then re-program the codes in the device. See Adding extra remote controls (learning) section.

Broken receive board

Replace receive board.

 

 

When you open the gate by using button 1(button 2 or button 3) which has been programmed, gate will stop in mid-travel or reverse before reaching the fully limit position.

 

The Force Adj. (VR1) is adjusted too small.

 

 

Check the Force Adj. (VR1). Adjust VR1 to increase force.

Gate is obstructed.

Remove the obstruction.

The remote control operating distance is too short.

Signals are shielded by the gate.

Link a new antenna (1~1.2m BVR 0.75mm2) to the old antenna. Then fix the antenna on the wall vertically, make sure the total height from the top of antenna to the ground is approx. 1.5m.

The gate opener is opening in the wrong direction. (Gate is opening to the right when you are inside the property and facing the gate)

 

This Sliding Gate Operator is wired to be mounted as right hand installation.

 

If your gate requires left hand operation:

Reverse MOTOR WIRES V and W at terminal block 20

And, Reverse LIMIT SWITCH WIRES CL and OP at terminal block 9.

 

 

GATE DOES NOT STOP WHEN IT REACHES OPEN OR CLOSE POSITION

 

Limit Switches or wiring improperly installed or damaged.

 

1) Check the position of the magnets.

2) Check the wires to limit switch block 9.

 

 

 

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